Question 1

What is the price?

Accepted Answer

Our  prices in USD are:  Monthly: $19.99 Quarterly: $44.99 (save 20%)  Yearly: $139.99 (save 40%)

Question 2

How do I sign up / Pay for the app?

Accepted Answer

You can sign up by one of two steps;   A) Via this website CLICK HERE to go to the payment page.( New window) Step 1. Select your subscription; Monthly, Quarterly(3 months) or Annually(1 year). Remember that it is a subscription and it will continue until you unsubscribe.  Save your email and password, you will use this when you login to the app later. Step 2. Pay Step 3. Download the app in AppStore or Google Play Search for Athli.  Step 4. Login with the same email and password you used in Step 1.   B) Via AppStore or Google Play( Search for Athli. )

Question 3

Can I try the app for free? / Can I see a preview of the workouts before signing up?

Accepted Answer

All subscription plans comes with a free trial period as follows;  Monthly(1) and Quarterly(3) = 3 days of free trial. Yearly(12) = 7 days of free trial

Question 4

I have just been charged again even though I only signed up for 3 months. Why?

Accepted Answer

In order to use the app - you have to subscribe. A subscription is an automated payment method that is due to a specific period of time. We offer monthly, quarterly and yearly. This mean, if you buy 1 year, it will get renewed when the year has passed.  Example:  You buy the annual(12 months) subscription at the 1st of Jan 2022 You will now be able to use the app for 12 months, and when the 1st of Jan 2023 comes, we will automatically withdraw a new fee for a new year - if you have not cancelled. Think about as Netflix or Spotify.  This is to help the user to pay each period - instead of us reminding you all the time - without you losing your steak or progress

Question 5

How do I cancel my membership?

Accepted Answer

You need cancel your subscription by yourself.  - If you signed up on the website you will have to login and cancel HERE   - If you signed up on AppStore:  Open Settings, and then tap iTunes & App Store. Tap your Apple ID at the top. Tap View Apple ID and sign in if prompted. Tap Subscriptions. Find and tap the subscription you would like to cancel  - If you signed up on Google Pay:  Go to play.google.com. Sign in to the correct Google Account. At the left, click My subscriptions. Select the subscription you want to cancel. Click Manage. Cancel subscription. Within the confirmation pop-up, click Yes.

Question 6

What is the difference between the subscriptions?

Accepted Answer

The only difference is the price. All features are the same.  You can choose between month-to-month, quartely(3 months) or yearly.  Remember that all subscription will renew automatically after each period.

Question 7

How do I change my subscription?

Accepted Answer

You login and change your subscription HERE

Question 8

Do you offer any discounts?

Accepted Answer

Yes, for all former Fitplan members and students, we do offer discounts. Email us at support@athli.store and we will help you!

Question 9

Can I cancel at any time or is there a binding period for the subscription?

Accepted Answer

You can cancel whenever you prefer, but remember, you will be be able to use the app for the period you have left.   Example: You signed up for monthly on the 1st of Jan and you cancel at the 7th of Jan, you will still be able to use the app to the 1st of Feb.

Question 10

How long are the workouts?

Accepted Answer

It depends, they are between 30-70 minutes. It the app you will see an estimated time of each workout. You can also create an Instant workout in the app, based on how much time you have and where you want to workout - great right?

Question 11

What is included in the app?

Accepted Answer

All 3 different subscriptions will give you the same access to all features in the app including a personal meal-plan.   Here are some features; - Meal-Plan - Home based programs - Gym Based Programs - Challenges - Instant workout for home or gym - Custom workout for home or gym - Apple Watch Integration - Step Tracking - Exercise library(500+)

Question 12

Do I have to buy subscription + plans?

Accepted Answer

No - Everything is included in all 3 subscriptions.  You will have access to all plans and all features.